Exclusive AWS IT Support Specialist – Data Center Operations Jobs in Germany 2026 | Apply Now
AWS IT Support Specialist Data Center Operations Jobs in Frankfurt, Germany are now hiring. Join leading technology companies to maintain AWS data center infrastructure, troubleshoot IT systems, support server operations, ensure network reliability, and advance your cloud technology career. Apply online today through Joblees.com.
AWS IT Support Specialist – Data Center Operations Jobs in Germany
Job Details
| Company | Amazon Web Services (AWS) |
| Position | IT Support Specialist, Data Center Operations |
| Location | Frankfurt, Hesse, Germany |
| Employment Type | Full-Time |
| Contract | Permanent |
| Industry | Cloud Computing & Information Technology |
| Department | AWS Infrastructure Services |
| Shift | Rotating Shifts (Morning, Evening & Night) |
| Weekend Work | Required |
| On-Call | Yes |
| Job ID | A3141327 |
| Hiring Company | A100 ROW GmbH |
AWS IT Support Specialist – Data Center Operations Jobs in Germany
Job Description
Amazon Web Services operates one of the largest cloud computing platforms in the world. The company is looking for dedicated IT Support Specialists who can help maintain the reliability and performance of its modern data centers.
In this role, you will troubleshoot server hardware, diagnose network issues, repair equipment, and help ensure that AWS customers receive uninterrupted cloud services. The position requires working in a highly secure environment where safety, teamwork, and operational excellence are top priorities.
The successful candidate will work alongside experienced engineers, network specialists, and operations teams to keep critical systems running efficiently around the clock.
Key Responsibilities
As an IT Support Specialist, your daily responsibilities may include:
- Diagnose hardware and networking issues.
- Repair servers and data center equipment.
- Perform preventive maintenance on IT infrastructure.
- Troubleshoot incidents within service level agreements (SLAs).
- Identify the root cause of hardware failures.
- Replace faulty hardware components when needed.
- Follow AWS safety procedures at all times.
- Support 24/7 data center operations.
- Participate in rotating shift schedules.
- Respond to emergency on-call situations when required.
- Maintain accurate technical documentation.
- Work closely with engineers and operations teams.
Qualification
Required Education
Applicants should have one of the following qualifications:
- Bachelor’s degree in Computer Science
- Bachelor’s degree in Information Technology
- Bachelor’s degree in Mathematics
- Equivalent technical qualification
- Relevant professional experience in IT operations may also be accepted.
Required Experience
AWS is looking for candidates who have:
- Experience working in IT operations or technical support.
- Experience using ticket management systems.
- Experience troubleshooting computer hardware.
- Basic networking knowledge.
- Ability to identify and resolve technical issues efficiently.
- Experience supporting enterprise infrastructure is considered an advantage.
Required Skills
Successful applicants should possess the following skills:
- Hardware troubleshooting
- Network diagnostics
- Server maintenance
- IT support
- Problem-solving ability
- Technical documentation
- Time management
- Communication skills
- Team collaboration
- English language proficiency
- Ability to work under pressure
- Attention to detail
- Root cause analysis
- Customer-focused mindset
- Safety awareness
Employee Benefits
AWS offers an attractive benefits package designed to support employees both professionally and personally.
Benefits include:
- Permanent employment contract
- Professional training and certifications
- Career development opportunities
- Amazon employee discounts
- Pension plan
- Life and disability insurance
- Employee Assistance Program (EAP)
- Language learning support
- Commuter benefits
- International work environment
- Inclusive workplace culture
- Mentorship programs
- Opportunities for career advancement
Why Join Amazon Web Services?
Working at AWS means becoming part of a company that powers businesses across the world through cloud technology. Employees have the opportunity to work with cutting-edge infrastructure while continuously learning from experienced professionals.
AWS encourages innovation, diversity, and collaboration. Team members receive ongoing training and mentorship that supports long-term career growth. The company also values work-life balance and promotes an environment where employees can develop both professionally and personally.
If you enjoy solving technical challenges, working with enterprise-level systems, and contributing to reliable cloud infrastructure, this position offers an exciting opportunity to build your future.
Work Environment
This role is based inside AWS data centers located in Frankfurt, Germany. Since cloud services operate continuously, employees work rotating shifts that may include mornings, evenings, nights, weekends, and participation in an on-call rotation.
Some physical work, including lifting and moving IT equipment within safety regulations, may also be required.
How To Apply
If you are interested in these AWS IT Support Specialist Data Center Operations Jobs in Frankfurt Germany, click on the Apply Now Button
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