Best Powerful Manager IT Airport Operations Support Jobs in Doha 2026 | Apply Now

Manager IT Airport Operations Support Jobs in Doha are now hiring. Join leading airport and aviation organizations to manage IT operations, support critical airport systems, troubleshoot technical issues, coordinate IT teams, maintain infrastructure, and ensure reliable technology services. Apply online today.

Powerful Manager IT Airport Operations Support Jobs in Doha

Job Details

Powerful Manager IT – Airport Operations Support Jobs in Doha, Qatar

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Job Description

Manager IT – Airport Operations Support Jobs in Doha

Qatar Airways is looking for an experienced Manager IT – Airport Operations Support to join its IT team in Doha, Qatar. This is a senior leadership opportunity for an IT professional who can manage mission-critical airport systems, improve service reliability, and prevent operational disruptions in a demanding 24/7 environment.

The successful candidate will take ownership of airport operations technology and make sure critical systems remain available, secure, stable, and performing effectively. The role combines IT service management, team leadership, vendor coordination, business continuity, cybersecurity, and continuous improvement.

Key Responsibilities

As Manager IT – Airport Operations Support, you will be responsible for the complete support and service delivery of airport operations systems. Your primary goal will be to maintain reliable technology services while ensuring that agreed service levels and performance targets are consistently achieved.

You will lead incident and major incident management when important systems experience problems or outages. This includes coordinating technical teams, identifying root causes, implementing corrective actions, and making sure similar incidents are prevented in the future.

The role also involves managing IT changes, releases, configurations, system integrations, patches, and minor enhancements. You will work with internal technology teams and external vendors to introduce improvements while reducing the risk of disruption to airport operations.

Monitoring service performance will be an important part of the position. You will review key indicators such as system availability, mean time to recovery, support backlogs, and user satisfaction. Based on these results, you will identify opportunities to improve reliability and service quality.

You will lead a team of IT support professionals working in a 24/7 environment. This includes setting priorities, establishing performance objectives, allocating workloads, coaching employees, and supporting their professional development.

You will also contribute to succession planning and national talent development initiatives while building a strong and reliable IT support function

Qualification

Required Education

• Bachelor’s Degree in IT, Engineering, Computer Science, Information Systems, or a related discipline.
• Strong knowledge of IT service management principles is highly valuable.
• Knowledge of recognized IT service management and information security frameworks will be beneficial.

Required Experience

• Minimum 8 years of professional experience in IT application or platform support.
• At least 5 years of experience leading IT teams and delivering large-scale IT programs.
• Practical experience with airport technology systems such as AODB, BHS, terminal operations platforms, or similar systems.
• Experience supporting systems in a 24/7 operational environment.
• Proven experience managing incidents, changes, releases, service performance, and operational improvements.
• Experience working with technology vendors, service-level agreements, and business stakeholders.

Required Skills

• Strong understanding of ITIL practices and IT service management.
• Excellent incident, problem, change, and service management abilities.
• Strong leadership and people-management skills.
• Excellent stakeholder and vendor management capabilities.
• Strong analytical, troubleshooting, decision-making, and communication skills.
• Ability to manage competing priorities in a high-pressure operational environment.
• Knowledge of cybersecurity, vulnerability management, disaster recovery, and business continuity.
• Ability to identify operational risks such as system obsolescence and single points of failure.
• Strong documentation skills for SLAs, SOPs, service catalogues, and recovery procedures.

Leadership Responsibilities

You will lead a team of IT support professionals working in a 24/7 environment. This includes setting priorities, establishing performance objectives, allocating workloads, coaching employees, and supporting their professional development.

You will also contribute to succession planning and national talent development initiatives while building a strong and reliable IT support function.

Why This Opportunity Matters

The Manager IT – Airport Operations Support position is ideal for an experienced IT leader who wants to work with critical aviation technology in an international environment. It offers the opportunity to influence service reliability, lead skilled professionals, work with major technology vendors, and support systems that are essential to airport operations.

If you have strong IT service management experience, leadership ability, and knowledge of airport or other 24/7 operational systems, this Doha opportunity could be an excellent next step in your career.

Apply before August 26, 2026, if you meet the required qualifications and experience.

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